Sending money overseas can feel like navigating a maze, but when you break it down, it's a secure, traceable process. Think of it like sending a digital courier package from your South African business to a partner anywhere on the globe. For any company looking to compete on the world stage, getting this right is non-negotiable.
Your Guide to Sending Money Across Borders

For a South African business, knowing how to handle cross-border payments isn't just a nice-to-have; it's a core part of your growth strategy. Whether you're paying a supplier in China, covering salaries for your remote team in Kenya, or getting paid by a client in Europe, how smoothly these transactions run hits your bottom line. Hidden fees, unexpected delays, and confusing paperwork can cause real headaches for your operations.
The first step to taking back control is understanding the journey your money actually takes. This guide will pull back the curtain on the entire process, showing you what happens from the moment the funds leave your local account to when they land overseas. We'll look at who's involved and how they make it all happen.
The Key Players in Global Payments
When you send money internationally, there are a few key players working behind the scenes to get your funds where they need to go. Together, they form the network that underpins the global financial system.
- Sending Institution: This is where it all starts—your bank or a specialised payment provider, like Zaro, that you use to kick off the transfer.
- Intermediary Banks: Think of these as connectors. Often called correspondent banks, they step in when your bank and the recipient's bank don't have a direct line to each other.
- Receiving Institution: This is simply the recipient's bank on the other end, tasked with crediting the money to their account.
- Payment Networks: The most famous one is SWIFT (Society for Worldwide Interbank Financial Telecommunication). It doesn't move money itself but provides a highly secure messaging system that banks use to send payment instructions back and forth.
Each of these players has a very specific job. Once you understand how they work together, it becomes much clearer why some transfers take longer or cost more than others.
At its core, an international money transfer is just a series of secure messages and ledger updates between banks. The real challenge for businesses is finding the quickest, most affordable route through this system for their money.
Why Mastering This Process Matters
For South African businesses, clunky international payments can lead to frustrated suppliers, stalled projects, and a cash flow you can't predict. On the flip side, getting it right gives you a real competitive edge.
By understanding the mechanics, you can actively cut down on fees, shrink transfer times from days to mere hours, and stay on the right side of financial regulations. This knowledge helps you pick the right payment partners and build a business that's truly ready for global trade. In the end, it’s about more than just moving money—it's about building trust and proving you're a reliable partner on the international stage.
How International Payments Actually Work
Sending money across borders can feel a bit like a black box. You click "send" in Johannesburg, and a few days later, your supplier in Germany confirms they’ve received it. But what really happens in between? Pulling back the curtain on this process turns the abstract idea of a money transfer internationally into a clear, manageable journey.
Let's walk through a real-world example. Imagine your South African business needs to pay a €5,000 invoice to a supplier in Germany. When you hit "send" through your payment provider, you're not physically launching cash across the ocean. Instead, you're kicking off a highly secure chain of messages through a system called SWIFT.
The SWIFT Network: The Global Financial Highway
Think of SWIFT (Society for Worldwide Interbank Financial Telecommunication) as the trusted postal service for the world’s banks. It doesn't physically move your money. Instead, it carries the secure payment instructions: who to pay, how much, where, and when. This incredible network connects over 11,000 financial institutions in more than 200 countries, making it the undisputed backbone of global finance.
So, your bank in South Africa sends a SWIFT message with all your payment details. This message acts like a digital passport for your funds, containing every piece of information needed to guide the payment to its final destination.
The Role of Correspondent Banks
But what happens if your local bank in SA doesn't have a direct line to your supplier's bank in Germany? This is where correspondent banks step in. They’re the connecting flights for your money.
A correspondent bank is a third-party financial institution that acts on behalf of your bank in a country where it doesn’t have a physical branch. They are the essential connectors that bridge the gaps in the global banking network.
Your payment might first travel from your bank to a major intermediary bank in London or New York, one that holds accounts for both your South African bank and the German bank. This intermediary debits your bank's account and credits the German bank's account before the funds finally land with your supplier. Each of these "hops" can add a little bit of time and, often, a small fee to the transaction.
This is the complex journey your funds take when making their way across borders.

The visual really shows how the network messaging and intermediary banks create a multi-step process, which helps explain why transfers aren't always instant.
Currency Exchange and Final Settlement
Somewhere along this journey, the conversion from South African Rand (ZAR) to Euros (EUR) has to happen. This is a critical step and a major driver of the final cost. The exchange is done at a rate set by one of the banks in the chain, which almost always includes a markup on top of the mid-market rate you see on Google.
Once the supplier's bank in Germany receives the SWIFT instruction and the funds from the intermediary, it runs its own final checks. These verifications are non-negotiable for security and to comply with anti-money laundering regulations.
Finally, with all the checks cleared, the bank credits your supplier's account with the €5,000. This whole process, from the moment you initiate it to final settlement, typically takes 1-5 business days because of all the steps, different time zones, and bank operating hours involved.
This system is crucial for economies like South Africa's, which acts as a key financial hub for sub-Saharan Africa. The good news is that initiatives from the South African Reserve Bank and the G20 are pushing to modernise these payment corridors, aiming to make them faster and cheaper. These efforts are focused on improving the underlying infrastructure and aligning regulations to better support the huge volume of remittance flows within the region. You can learn more about South Africa's role in this important work.
Unpacking the True Cost of Sending Money
When you send money overseas, the fee you see on the screen is almost never the full picture. For many South African businesses, the real shock comes from the costs buried deep within the exchange rate. Getting a handle on these hidden expenses is crucial for protecting your profit margins and making smarter financial decisions.
The total cost is built in layers, some obvious and some deliberately hard to see. To really understand what you're paying, you first need a solid grasp of understanding currency conversion and the mechanics behind it. This is where providers build in their profits, and it's the foundation for spotting a bad deal.
Let's Break Down the Fees
You'll typically run into two main costs. The first is the one everyone sees: the transfer fee. This is the straightforward charge, either a flat amount or a percentage, that a bank or provider advertises for moving your money. It's what most people focus on, but it's often just the tip of the iceberg.
The second, and usually much larger, cost is the exchange rate markup. This is the hidden fee. Providers rarely offer the real, mid-market exchange rate—the rate you'd see on Google or Reuters. Instead, they give you a slightly worse rate and pocket the difference. This difference is called the "spread," and it's where they make most of their money.
Why the Mid-Market Rate is Your Best Friend
The mid-market rate is the true, "wholesale" exchange rate. It's the midpoint between what buyers are willing to pay and what sellers are willing to accept for a currency on the global market. In short, it’s the fairest rate you can possibly get, with no hidden markup.
Think of the mid-market rate as the wholesale price of a currency. Any rate that's different from this includes a retail markup. Your goal should always be to get your transaction as close to this wholesale price as possible.
Once you know the mid-market rate, you can use it as a benchmark to figure out the true cost of any transfer. Just compare the rate you’re being offered to the mid-market rate. The difference, multiplied by the amount you’re sending, is the hidden fee you’re about to pay.
Don't Forget About Intermediary Bank Fees
When your money travels via the traditional SWIFT network, it often hops between several intermediary banks before reaching its final destination. Think of them as connecting flights for your funds.
Each of these banks can skim a fee for their part in the process, and these charges are notoriously unpredictable. Sometimes the sending or receiving bank absorbs them, but often they're passed on to you or your recipient. This means less money arrives than you intended. These fees can easily add another R200 to R800 per transaction, creating more cost and uncertainty.
Comparing International Money Transfer Providers
To put this into perspective, let's look at how these costs stack up. The table below shows a hypothetical R50,000 transfer from South Africa to the UK, comparing a traditional bank with a modern fintech provider.
| Feature | Traditional Bank | Fintech/Digital Provider |
|---|---|---|
| Transfer Amount | R50,000 | R50,000 |
| Upfront Fee | R450 | R0 - R150 (often lower or zero) |
| Exchange Rate | Mid-market rate + 2.5% markup | Mid-market rate (no markup) |
| Hidden Markup Cost | R1,250 | R0 |
| Potential Intermediary Fee | R300 (variable) | R0 (uses modern payment rails) |
| Total Cost | R2,000 | R0 - R150 |
The numbers don't lie. The exchange rate markup is clearly the biggest drain. A business using the traditional bank would lose an extra R1,850 on this single payment compared to using a transparent fintech platform.
When you multiply that by dozens of transactions over a year, you start to see how these hidden costs can seriously eat into your profits. By focusing only on the upfront fee, businesses often miss where the real financial damage is happening.
Navigating South African Forex Regulations
Sending money out of South Africa isn't just a simple click-and-send process; it means stepping into a well-regulated environment. These rules aren't there to make life difficult. They’re in place to protect the country's financial system, stop illegal activity in its tracks, and ensure that every Rand that leaves our shores is accounted for. For any business with international suppliers or clients, getting to grips with these regulations is simply part of the game.
The main player here is the South African Reserve Bank (SARB). Think of the SARB as the ultimate gatekeeper for all foreign exchange, or forex. It establishes the framework—known as Exchange Control—that dictates how much money can be transferred internationally and why.
Working hand-in-hand with the SARB is the Financial Intelligence Centre (FIC). The FIC’s job is to fight financial crime, from money laundering to terrorism financing. This is where the famous FICA (Financial Intelligence Centre Act) comes from, which is why banks and payment providers are so strict about verifying who you are and reporting any unusual transactions.
Your Compliance Checklist for International Payments
For a business, compliance boils down to one simple thing: proving that your payment is for a legitimate business reason. You have to show your work. This transparency is what keeps the process moving smoothly.
For any given transaction, you'll likely be asked for a few key documents:
- A Valid Invoice: This is your number one piece of evidence. It needs to clearly state what goods or services you're paying for, who the supplier is, and exactly how much you owe.
- Proof of Import/Trade: If you're paying for physical goods, you might need to show a bill of lading or another shipping document to prove the goods are actually on their way.
- Supplier Agreements or Contracts: For bigger projects or ongoing service relationships, the contract itself provides the necessary background and justification for the payments.
It might feel like a lot of paperwork, but this trail ensures every international payment is tied to real economic activity, protecting both your business and the integrity of the wider financial system.
Adhering to forex regulations isn't about navigating red tape; it's about demonstrating transparency and good governance. Each piece of documentation you provide builds a clear, auditable trail that validates your international business dealings.
Why These Rules are Crucial
These regulations are the bedrock of South Africa's status as a major financial hub in the region. Properly managing money transfers internationally fosters economic stability and builds trust in our financial system. This is hugely important when you consider the sheer volume of money moving across our borders.
For instance, World Bank data reveals that about 13% of adults in sub-Saharan African low- and middle-income countries rely on international remittances. By making sure every transfer is above board, South Africa helps keep these vital economic lifelines stable for our neighbours. You can get more insights on these trends in the full report.
At the end of the day, these rules create a safer, more predictable environment for your business to operate in. When you partner with a compliant payment provider, you transform a potentially tricky process into a standard, manageable part of your operations, confident that your payments are both quick and completely legal.
Choosing the Right International Payment Partner

Picking the right partner for your international payments isn't just a small operational choice—it fundamentally shapes how quickly and cost-effectively your money moves across borders. The right platform can become a serious competitive advantage.
For years, businesses were stuck with the slow, expensive systems offered by traditional banks. But today’s fintech platforms have completely changed the game. They’ve built solutions from the ground up that sidestep the old, clunky networks, resulting in faster transfers and pricing you can actually understand.
How do they pull it off? Instead of relying on a long chain of intermediary banks, they use smart technology like peer-to-peer networks and direct API integrations to find the most efficient route for your money.
What to Look for in a Modern Platform
A good payment partner does more than just send money. They give you the tools to manage your global finances efficiently. Here’s what you should be looking for:
- Real-Time Exchange Rates: You need to see the live market rate, not a rate that’s been padded with a hidden markup. This transparency alone can save you thousands of rands on a single large transaction.
- Low, Flat Fees: The best platforms have moved away from charging a percentage of your transfer. Look for a fixed, predictable fee structure so you know exactly what each payment will cost, every time.
- Fast Settlement Times: Waiting three to five business days for funds to land is no longer acceptable. Modern providers can often get money to your recipient within a few hours, which is a massive boost for your cash flow and supplier relationships.
- API-Based Automation: This is a game-changer for businesses with high payment volumes. By integrating the platform directly with your accounting or ERP software, you can automate bulk payments, eliminate manual data entry, and reduce human error.
"Cutting your cross-border payment fees from the old standard of 8-10% down to 3% or less isn't just a hopeful target anymore. For South African businesses, it’s entirely achievable with the right partner."
The Real-World Impact on Your Business
Switching to a modern payment provider isn't just about convenience; it delivers tangible results that hit your bottom line.
- Serious Cost Savings: Getting rid of hidden exchange rate spreads and intermediary bank fees can easily save a company R10,000 or more per quarter. We’ve seen a Cape Town-based export firm slash its quarterly FX costs by a staggering 40% after making the switch.
- Healthier Cash Flow: When payments land the same day, you’re not waiting for your working capital to be released. This means you can pay suppliers on time and keep your operations running smoothly.
- Better Control and Visibility: A central dashboard gives your finance team a complete overview of every transaction. You can manage user permissions, set approval workflows, and track every payment from start to finish.
- Simplified Compliance: Top-tier platforms have built-in Know Your Customer (KYC) and Know Your Business (KYB) checks. This, along with clear audit trails, makes staying compliant with SARB and FIC regulations much simpler.
This shift is happening all across the continent. The rise of fintech is reshaping how money moves in sub-Saharan Africa, with faster, more secure digital remittances bringing more people into the formal financial system. As a result, those stubbornly high transfer fees, often above 8-10%, are finally being pushed down toward the global benchmark of 3%. You can explore more data on these digital remittance trends with CoinLaw.
A Quick Look at Old vs. New
It helps to see the difference side-by-side.
Traditional banks typically use the SWIFT network, which involves passing your money through a series of correspondent banks. Each stop adds time, potential fees, and a lack of transparency. It’s an outdated system for a fast-moving world.
Modern platforms, in contrast, use local payment rails and peer-to-peer networks to move money directly. This dramatically cuts down on settlement times and costs, giving you a clear, upfront price. For your finance team, this means less time spent chasing lost payments and wrestling with reconciliation.
How to Properly Evaluate Your Options
Making the right choice requires a bit of homework. Here’s a practical checklist to guide you:
- Compare the numbers: Ask for a side-by-side comparison of their fee structures and, most importantly, their foreign exchange margin disclosures.
- Test the service: Don't just watch a demo. Ask to run a small test transfer to see how responsive their customer support is when you actually need help.
- Check the tech: If you plan to automate, have your tech team review their API documentation. Is it clear, well-supported, and easy to integrate with your existing systems?
- Look at the features: Do they offer multi-currency accounts? What are their local payout options in the countries you deal with most?
Choosing a payment partner is about finding the right balance of price, speed, and security that fits your business needs. By embracing a digital-first provider, you’re not just sending money—you’re building a more efficient, resilient, and globally competitive company.
Keeping Your International Transactions Secure
When you're sending money across borders, security isn’t just a nice-to-have feature; it's the very foundation of trust between you, your payment provider, and your global partners. Protecting your business from fraud is a shared responsibility. It starts with understanding the safeguards your payment platform has in place and finishes with building smart, defensive habits within your own team.
What Your Payment Provider Should Be Doing
A reputable provider doesn’t just have one lock on the door. They build their systems on multiple, overlapping layers of protection. The most critical of these is end-to-end data encryption. Think of it like a digital armoured truck. Your sensitive payment details are locked inside an impenetrable vault from the moment they leave your computer until they safely arrive at their destination.
Another absolute must-have is two-factor authentication (2FA). This is your digital double-check. Even if a fraudster somehow gets your password, 2FA requires a second piece of proof—usually a one-time code sent to your phone—before they can get in. It’s a simple step that acts as a powerful barrier against unauthorised access.
Your Actionable Security Checklist
While your payment partner handles the heavy technical lifting, your business is the frontline defence. Fostering a culture of vigilance is the single best way to protect your assets from increasingly clever fraud attempts.
Here’s a practical checklist to build into your payment process:
- Triple-Check Recipient Details: Before you hit send, slow down. Meticulously verify the recipient's bank account number, name, and SWIFT/BIC code against an official invoice or a previously trusted source. A single wrong digit can send your funds into a black hole, and getting them back is often a nightmare.
- Watch Out for Phishing Scams: Criminals are masters of disguise. They can create emails that look identical to those from your suppliers, often with a convincing story about why their banking details have suddenly changed. Always confirm any such request with a phone call to a number you already have on file—never one from the suspicious email itself.
- Confirm Regulatory Compliance: Make sure your provider is a registered Authorised Dealer with the South African Reserve Bank (SARB). This isn't just red tape; it's your assurance that they comply with strict anti-money laundering regulations and security standards, giving you an essential layer of official oversight.
Protecting your business means more than just ticking boxes on a platform's feature list. It's about creating a culture where every person handling payments is trained to spot red flags and empowered to question anything that feels off.
For a more holistic approach to your digital financial safety, you could also look into professional cybersecurity services to strengthen your defences beyond just your payment platform.
In the end, secure international payments come down to a strong partnership. By choosing a provider with a rock-solid security infrastructure and equipping your team with the right knowledge, you build a powerful defence against financial crime. This frees you up to trade globally with confidence, knowing your capital is protected every step of the way.
Got Questions? We've Got Answers
Stepping into the world of international money transfers can feel a bit daunting. For South African business owners, getting straight answers is key to managing global payments with confidence. Here are some of the most common questions we hear, answered simply and directly.
How Long Does an International Money Transfer Actually Take?
The short answer? It varies. A standard international transfer through a traditional bank will usually land in the recipient's account within 1 to 5 business days. This accounts for processing on both ends, navigating different time zones, and the potential for a few stops at intermediary banks along the way.
But sometimes, things get held up. Here's why:
- Public Holidays: A holiday in either country can put a pause on the whole process.
- Oops, a Typo: A simple mistake in the recipient's name or account number can get the payment bounced back or delayed while banks sort it out.
- Compliance Checks: Banks are legally required to run anti-fraud and anti-money laundering checks. If a payment gets flagged for a manual review, it can add extra time.
This is where many modern fintech platforms have an edge. They often get the job done much faster—sometimes within a few hours—by using smarter, more direct payment networks and sidestepping the slower, traditional SWIFT system.
What’s the Real Difference Between SWIFT and Other Payment Networks?
Think of SWIFT (Society for Worldwide Interbank Financial Telecommunication) as the old, reliable highway system for global finance. It's essentially a secure messaging network that banks use to send payment instructions to each other. The catch is that it doesn't move the actual money, and the route often involves multiple "stops" at correspondent banks, which makes it slower and more expensive.
Newer payment networks, like those used by fintechs, are more like building a direct high-speed rail line. They often use a clever system of local bank accounts in different countries to pay out funds. This creates a much faster and cheaper journey for your money by cutting out the intermediary banks and their fees. It's a big reason why digital providers can offer better rates and quicker delivery times.
At its core, the difference is the journey your money takes. SWIFT is a multi-stop trip through a network of correspondent banks, while modern payment rails create a direct, point-to-point transfer that’s far more efficient.
Can I Set Up Recurring International Payments?
Yes, you absolutely can. Nearly all reputable payment providers, whether it's your bank or a fintech platform, will let you schedule recurring payments. This is a game-changer for handling consistent expenses like paying monthly retainers to international suppliers, running payroll for remote staff, or settling regular software subscriptions.
Setting it up is straightforward: you just need to specify the amount, currency, recipient, and how often the payment should go out (weekly, monthly, etc.). Once it's locked in, the system handles the rest, freeing up your time and making sure your partners are always paid on schedule. It’s a simple way to make your operations run a whole lot smoother.
What Are the Limits on Sending Money from South Africa?
South Africa has specific exchange control regulations, overseen by the South African Reserve Bank (SARB), which dictate how much money can be sent abroad. For businesses, the limits aren't a fixed rand amount; instead, they're tied to legitimate, documented trade. As long as you can provide the right paperwork, like a valid invoice or a contract from a supplier, there's no hard cap on the amount you can transfer.
The key is justification. The documentation proves that the payment is for a real business purpose. While individuals have specific annual allowances, for businesses, it’s all about being transparent and proving the transaction is above board.
Ready to make your international payments faster, cheaper, and more transparent? Zaro offers real exchange rates with zero markup and no hidden SWIFT fees. See how much your business can save on global transactions.
Start sending money with Zaro today
